Résumé

Summary of Proficiencies	Backup Exec Crystal Reports HTML Dreamweaver	Ghost pcAnywhere Office 97 Office 2000	Office XP Project Visio Track-It!	Windows 9x Windows NT Windows 2000 Windows XP
Experience	Network Administrator, Optical Datacom, LLC, Greenwood Village, CO • Administered Microsoft Exchange Server — Setup and removed users, and mass update/changes of information • Administered Windows NT Network Environment (NT & 2K Servers) — Provided network administration functions for Windows-based systems — Setup & maintained servers/PCs - service packs, critical updates, and anti-virus — Administered backups, users, permissions, shares, and printers — Setup and configured new/existing PCs on network • Supported telecommunications using Shoreline's ShoreWare Director • Administered and maintained web site — Redesigned standard Best Software's MAS200 Ecommerce site to match Internet • Supported 50+ users using pcAnywhere (Windows XP, 2000 & 98 OS) — Maintained database of all hardware and software serial numbers and licenses. — Supported: Office 97/2K/XP Windows 9x/NT/2K/XP Outlook/Exchange Internet Explorer NAI/McAfee VirusScan and NetShield SonicWALL VPN Client setup — Supported Computers/Peripherals - Setup, install, troubleshoot, optimize
	Senior IT Support Specialist, Autoliv/OEA, Inc., Aurora, CO • Administered SMS - 350+ Computers • Administered Microsoft Exchange Server — 300+ Recipients, in May 2000 converted all mailboxes to Lotus Notes • Administered Windows NT Network Environment - setup& supported 350+ users • Supported telecommunications - G3siV6 & Voice Mailboxes (Repartee) • Designed & Implemented Intranet • Supervised 3 IT Techs • Supported 450+ Users (Windows 2000, NT, 98 & 95 OS) — Supported Computers - Setup, install software, troubleshoot & optimize — Supported Printers - networked & individual HP LaserJets, and HP DeskJets
	Admin. Assistant to Vice President of Engineering, OEA, Inc., Aurora, CO • Typed Assembly Procedures, Proposals & Equation Documents • Supported 40+ Engineers on their Computers & Software • Prepared CAD Drawings for Engineers • Wrote simplified procedures for various software • Constantly met deadlines and performed multiple tasks under pressure
	Self Employed, 1981-1985 • Typing, Word Processing, & Desktop Publishing
	Bank President's Oil & Gas Business, Citizens State Bank, Liberal, KS • Wrote procedures (receiving Geologist's submittal to posting well income checks) • Read abstracts and corrected title opinions from lawyer • Performed record checks and solved title requirements by preparing legal forms